- Returned items must be in original condition, unwashed, with tags attached.
- Shipping and handling fees are not refundable.
- Returned items will be credited back to the original credit card used at the time of purchase.
- If a garment is defective or the wrong item shipped, please contact our customer service team.
- Returned items will not be accepted after 14 days from date of purchase.
Returns are only valid on purchases through www.lalikids.com, we do not accept returns purchased through other retailers.
Lali accepts returns on full price items only. Please email contact@lalikids.com within 14 days of your original purchase in order to initiate a return.
We currently operate all of our customer service via email. We will answer emails Monday-Friday and it is always our goal to respond within 24-48 hours (outside of weekends) of receiving your email.
Return shipping is the responsibility of the buyer, we can provide you a return label if you prefer but the cost will be deducted from the refund.